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Info 24

Here you will find detailed information, instructions and data sheets about the latest Eloma combi-steamers, baking ovens and accessories in all model sizes at any time of day or night – you can also access the technical documentation of phased out units here. As we export to the whole world, we provide brochures and manuals in many different languages. The online ordering of the right spare part is also quick and easy with the help of the part finder and exploded views. And if you would like to pep up your combi steamer regularly and benefit from our continuous further developments, you will find the latest software versions and also the ProConnect data management software.

Register now and help yourself!

Our service partners

Our service partners are available for you world wide. They guarantee local fast and competent assistance should you experience technical problems.

  • Authorized Eloma Service Team Partners have been trained and certified according to Eloma high quality standards.
  • Eloma Service Partner are service partners trained by Eloma.

Here you will find an Eloma Service Partner located near you.

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Extended warranty on your Eloma equipment.

Eloma offers all end buyers an extra year warranty free of charge if the end buyer registers within three months after installation. Register either by using the online form below or by returning the postcard supplied with the machine to Eloma GmbH, Otto-Hahn Str. 10, 82216 Maisach, Germany.


We are happy to pass on our knowledge to you and are also happy to exchange ideas with you personally.
In addition to the next trade fair dates, you will also find service training dates on the dates page.

You are welcome to subscribe to our newsletter, through which we regularly communicate new dates and information about Eloma products.

Recipes and preparation tips. Regular inspiration. For you to select from.
Eloma cookbook.
We have an answer to nearly every question.
Frequently Asked Questions

Frequently asked questions from our customers on cooking and baking.
Do you have a question which isn’t answered here? If so, please get in touch with our application assistance – see contacts!

Appointment for personal consulting
Info 24

Dear Info24-User,

did you know that our portal is available as an app?


  • Access to all functionalities and documents on site at the unit
  • Intuitive and quick spare parts order process with your mobile device (for authorized service partners only)

Download now and work even more efficiently:

Click here for the desktop version of Info24: www.info24.eloma.net

Best regards,
Your Eloma Team


Customer Service

Tel.: +49 8141 395-188 Mail: sales@eloma.com

Technical service

Tel.: +49 35023 63-888 Mail: service@eloma.com

Spare parts ordering

Tel.: +49 8141 395-188 Mail: parts@eloma.com

Application assistance

Tel.: +49 8141 395-150 Mail: application@eloma.com

Head office

Eloma GmbH
Otto-Hahn-Str. 10
D-82216 Maisach

Tel.: +49 8141 395-0
Fax.: +49 8141 395-130

Production and R&D/Engineering

Eloma GmbH
Oberer Ladenberg 10
D-01816 Bad Gottleuba-Berggiesshübel

Tel.: +49 35023 63-60
Fax.: +49 35023 63-616


Ihre Retoure wird mit UPS versendet.
Aus Sicherheitsgründen ist der UPS Ersatzteil-Retourenlink mit Zugangsdaten geschützt. Bitte geben Sie im nachfolgenden Fenster die Zugangsdaten ein.

Company Alias: Eloma
Login ID: Eloma
Password: Service