Privacy policy

Privacy policy

We take protection of your personal data very seriously here at Eloma GmbH and operate strictly in accordance with the rules of the Data Protection Act. Personal data will be collected on this website only to the extent required for technical reasons. Under no circumstances will data collected be sold or passed to third parties for any other reason.

The statement below provides an overview of how we guarantee this protection, what type of data will be collected and for what purposes.


Data processing on this website

Eloma GmbH automatically records and stores information on your server log files which your browser passes on to us. This includes:

  • Browser type/version
  • The operating system used
  • The referrer URL (the page visited previously)
  • The host name of the accessing computer (IP address)
  • The time of the server request.

Eloma cannot attribute this data to specific individuals. This data will not be combined with other data sources, and the data will also be deleted following a statistical evaluation.


Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc, (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If the IP anonymisation is activated on this website, your IP address is however shortened first by Google within the member states of the European Union or in other contractual states of the Convention on the European Economic Community. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will not combine the IP address transmitted by your browser within the scope of Google Analytics with other data. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Our legitimate interest in the data processing lies in these purposes. The legal basis for the use of Google Analytics is Section 15(3) of the German Telemedia Act (TMG) and point (f) of Article 6(1) GDPR. The data sent by us which are associated with user identifiers (e.g. User ID) or advertisement IDs using cookies will be automatically deleted after 14 months. Data the retention period of which has expired will automatically be deleted once a month. You can find additional information on the terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de .

You may prevent cookies from being stored on your computer by adjusting the relevant settings on your browser; however, this may result in you being unable to use all the features of this website to their full extent. You can also prevent the data produced by the cookie relating to your use of the websites from being collected (including your IP address) and processed by Google by downloading and installing the browser add-on available by clicking on the following link Browser add-on. Opt-out cookies will prevent your data from being collected when visiting this website. Click here to add the opt-out cookie: Deactivate Google Analytics




The website uses what are known as cookies in a number of locations. These help to make our service more user-friendly, more efficient and more secure. Cookies are small text files which are placed on your computer and saved by your browser. Most of the cookies we use are known as “session cookies”. These are automatically deleted at the end of your visit. Cookies do not harm your computer and do not contain viruses.


Right to information

You are entitled at any time to information about the stored data relating to you, its origin and its recipient, as well as the purpose of the storage, relating to Art. 15 GDPR. Information on stored data will be provided by the data protection supervisor.


Right to correct incorrect data
You have the right to demand immediate correction of personal data concerning you if these are incorrect (Art. 16 GDPR). Please contact us at the address below.


Right to delete
You have a right to immediate deletion (“right to be forgotten”) of your personal data in the presence of legal grounds under Art. 17 GDPR. These exist, for example, if the personal data are no longer necessary for the purposes for which they were originally processed, or if you have revoked your consent and if there is no other legal basis for processing; the person concerned objects to the processing (overriding reasons for processing do not apply – this does not apply to objections to direct mail). To enforce your right, please contact us at the contact details below.


Right to restriction of processing
You have the right to restrict processing if the conditions are met and in accordance with Art. 18 GDPR. Accordingly, the restriction of processing may in particular be required if the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data or the data subject objects to the processing in accordance with Article 21 (1) GDPR has filed, as long as it is not certain whether our legitimate reasons prevail over theirs. To assert your right, please contact us at the contact details below.


Right to data transmission
You have a right of data transmission according to Art. 20 GDPR. You have the right to receive the data that you have provided to us in a standard, structured and machine-readable format and to transfer this data to another person in charge, such as another service provider. The prerequisite for this is that the processing is based on a consent or on a contract and is done using automated procedures. To enforce your right, please contact us at the contact details below.


Right to lodge a complaint

You also have a right to lodge a complaint with the competent data protection supervisory authority about the processing of your personal data by us.


Right of objection
You have the right to object at any time, for reasons arising out of your particular situation, to the processing of personal data relating to you, including but not limited to data processing on the basis of Art. 6 para. 1 lit. e or f GDPR,  according to Art. 21 GDPR. We will cease the processing of your personal information, unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims. To enforce your right, please contact us at the contact details below.


Modifications to the data privacy statement

We reserve the right to modify or amend this data privacy statement at any time in accordance with the applicable data protection regulations.


Links to other websites

Our websites may contain links to websites of other providers. Note that this data privacy statement only applies to Eloma GmbH websites. We have no influence or control over whether other providers comply with current data protection regulations.


Further information

Your trust is important to us. This is why we always like to keep you informed of how we are processing your personal data. If you have any questions which this privacy statement has been unable to answer, or if you would like further information in respect of any point raised, please contact the data protection supervisor at any time.


Eloma GmbH

Otto-Hahn-Straße 10

82216 Maisach


Tel.: +49 8141 395-0

E-Mail: dsb@eloma.com

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Your Eloma Team


Customer Service

Tel.: +49 8141 395-188 Mail: sales@eloma.com

Technical service

Tel.: +49 35023 63-888 Mail: service@eloma.com

Spare parts ordering

Tel.: +49 8141 395-188 Mail: parts@eloma.com

Application assistance

Tel.: +49 8141 395-150 Mail: application@eloma.com

Head office

Eloma GmbH
Otto-Hahn-Str. 10
D-82216 Maisach

Tel.: +49 8141 395-0
Fax.: +49 8141 395-130

Production and R&D/Engineering

Eloma GmbH
Oberer Ladenberg 10
D-01816 Bad Gottleuba-Berggiesshübel

Tel.: +49 35023 63-60
Fax.: +49 35023 63-616


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