Privacy policy

Privacy policy

We take protection of your personal data very seriously here at Eloma GmbH and operate strictly in accordance with the rules of the Data Protection Act. Personal data will be collected on this website only to the extent required for technical reasons. Under no circumstances will data collected be sold or passed to third parties for any other reason.

The statement below provides an overview of how we guarantee this protection, what type of data will be collected and for what purposes.

Data processing on this website

Eloma GmbH automatically records and stores information on your server log files which your browser passes on to us. This includes:

  • Browser type/version
  • The operating system used
  • The referrer URL (the page visited previously)
  • The host name of the accessing computer (IP address)
  • The time of the server request.

Eloma cannot attribute this data to specific individuals. This data will not be combined with other data sources, and the data will also be deleted following a statistical evaluation.

Google Analytics

“This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses what are known as cookies, text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website will generally be transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other States party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide in respect of the website owner further services associated with site usage and Internet usage. The IP address reported by your browser as part of Google Analytics will not be combined with other data by Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the capture of data generated by the cookie and relating to your use of the website (including your IP address) at Google and the processing of this data by Google by downloading and installing the browser add-on available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

Please note that on this website, Google Analytics has been extended to include the code “gat._anonymizeIp();” in order to ensure anonymised capture of IP addresses (known as IP masking).”

Cookies

The website uses what are known as cookies in a number of locations. These help to make our service more user-friendly, more efficient and more secure. Cookies are small text files which are placed on your computer and saved by your browser. Most of the cookies we use are known as “session cookies”. These are automatically deleted at the end of your visit. Cookies do not harm your computer and do not contain viruses.

Right to information

You are entitled at any time to information about the stored data relating to you, its origin and its recipient, as well as the purpose of the storage. Information on stored data will be provided by the data protection supervisor. This e-mail address is protected against spambots. You must enable JavaScript to be able to view it.

Further information

Your trust is important to us. This is why we always like to keep you informed of how we are processing your personal data. If you have any questions which this privacy statement has been unable to answer, or if you would like further information in respect of any point raised, please contact the data protection supervisor at any time.

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Contact

Customer Service

Tel.: +49 8141 395-188 Mail: sales@eloma.com

Technical service

Tel.: +49 35023 63-888 Mail: service@eloma.com

Spare parts ordering

Tel.: +49 8141 395-188 Mail: sales@eloma.com

Application assistance

Tel.: +49 8141 395-150 Mail: application@eloma.com

Head office

Eloma GmbH
Otto-Hahn-Str. 10
D-82216 Maisach

Tel.: +49 8141 395-0
Fax.: +49 8141 395-130

Production and R&D/Engineering

Eloma GmbH
Oberer Ladenberg 10
D-01816 Bad Gottleuba-Berggiesshübel

Tel.: +49 35023 63-60
Fax.: +49 35023 63-616

Our service partners

Our service partners are available for you world wide. They guarantee local fast and competent assistance should you experience technical problems.

  • Authorized Eloma Service Team Partner have been trained and certified according to Eloma high quality standards.
  • Eloma Service Partner are service partners trained by Eloma.

Here you will find an Eloma Service Partner located near you.

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