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18. December 2018

Eloma presents new Info24 portal

Maisach – 18th December 2018 – Eloma GmbH launches a completely reworked Info24 platform at the end of 2018. The tried-and-tested portal offers technical documentation as well as additional information and help for all unit series. Info24 is now even clearer and more compact, including an intuitive online shop for spare parts.

You can download e.g. manuals, fact sheets and 3D drawings of the latest Eloma combi steamers, baking ovens and matching accessories in all model sizes at any time – also the technical documentation of previous unit series can be found here. Register once at info24.eloma.net, and the entire functionality can be used.

Helpful features like the favorites function provide quick access to all available documents for a specific unit. This supports focused and efficient work in a very smart way.

Eloma Service Partners can now order the right spare part online at any time. The process is especially fast, easy and safe. A click on the required part in the exploded view is sufficient and it can be added to the shopping cart. No need any more to search for article numbers and to fill in an order form which might be a source of error.

If you want to update your combi steamer regularly and benefit from our continuous further development, Info24 will provide you with the most up-to-date software versions as well as ProConnect data management software.

With this new portal, Eloma brings its popular tool up to date and also rounds off its own claim to user-friendliness, safety and ease of work for its customers and partners, also when it comes to service.

Info 24

Dear Info24-User,

did you know that our portal is available as an app?

Advantages:

  • Access to all functionalities and documents on site at the unit
  • Intuitive and quick spare parts order process with your mobile device (for authorized service partners only)

Download now and work even more efficiently:


Click here for the desktop version of Info24: www.info24.eloma.net

Best regards,
Your Eloma Team


Contact

Customer Service

Tel.: +49 8141 395-188 Mail: sales@eloma.com

Technical service

Tel.: +49 35023 63-888 Mail: service@eloma.com

Spare parts ordering

Tel.: +49 8141 395-188 Mail: parts@eloma.com

Application assistance

Tel.: +49 8141 395-150 Mail: application@eloma.com

Head office

Eloma GmbH
Otto-Hahn-Str. 10
D-82216 Maisach

Tel.: +49 8141 395-0
Fax.: +49 8141 395-130

Production and R&D/Engineering

Eloma GmbH
Oberer Ladenberg 10
D-01816 Bad Gottleuba-Berggiesshübel

Tel.: +49 35023 63-60
Fax.: +49 35023 63-616

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Our service partners

Our service partners are available for you world wide. They guarantee local fast and competent assistance should you experience technical problems.

  • Authorized Eloma Service Team Partners have been trained and certified according to Eloma high quality standards.
  • Eloma Service Partner are service partners trained by Eloma.

Here you will find an Eloma Service Partner located near you.

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